Web & Email Hosting FAQ

General

• How do I find information on my servers PHP environment.

Terms & Conditions

• Do you host adult or software sites?
• Where can I find a copy of the Domain Registration Agreement?
• Where can I read The Tech Lounge hosting Terms and Conditions of service?

Security

• How to Block IP Addresses in cPanel
• How to password protect a directory
• How to setup hotlink protection in cPanel
• Password Policy
• SSL/TLS Manager

Management & Monitoring

• Bandwidth
• Error Logs
• Latest Visitors

FTP & File Transfer

• How to control FTP Connections
• How to create additional FTP accounts
• Viewing your disk space usage

Finance & Billing

• What is your refund policy for hosting services?
• Who do I contact about billing questions?
• Will I / Can I get a refund for my domain name?

File & Folder Management

• How to create custom error pages
• How to use Indexes
• I accidentally deleted the public_html folder (or a file). How do I retrieve all of my files?
• MIME Types
• Where do I need to place my index files?

Email Management

• Changing your MX Record
• How to create a POP/IMAP email account
• How to import email accounts and email forwarders
• How to setup email forwarding
• How to trace an email address
• How to use webmail from within cPanel

See all 8 articles

Domain Management

• How do I check my domain's WHOIS record?
• How do I get my Authorisation / EPP Code?
• How to create a subdomain
• How to create an add-on domain
• How to park a domain
• What is an EPP code?

See all 7 articles

DNS

• How to park a domain
• How to trace an email address
• Should I transfer my domain to The Tech Lounge?
• What are The Tech Lounge Name Servers called?
• What is the difference between a parked domain and an add-on domain?

Database Management

• Creating a MySQL Database using MySQL Database Wizard
• How to create a MySQL database
• What type of databases can I use with my hosting account?

Backup & Restore

• Backing up entire site using Backup Wizard
• Creating a partial backup using Backup Wizard
• Restoring a portion of your site using Backup Wizard

Affiliate Program

• Do you offer other payout options besides cheque?
• What is the The Tech Lounge Affiliate Program?
• When will I get my affiliate cheque?

Advanced Scripting

• What are CGI scripts?
• What is ASP.NET?
• What is ASP?
• What is PHP?